Having to discuss on a lot of topic lately related to MIS,
has generate a lot of interest among my classmate lately. Therefore, I would
want to share the ideas with my fellow friend in regard to our MIS in my
organization in VW.
Already industry for almost 6 years has provided me with a
lot of view in regards to automotive industry. Is vibrant, energetic compared
to other industry. I must say that working in the industry has provided me with
added advantages so far, with better exposure and different from the rest.
DMS
A dealership management system (DMS) or auto dealership
management system is a bundled management information system created
specifically for automotive industry car dealerships or large equipment manufacturers,
such as the one uses by Volkswagen Group
Malaysia. These systems often contain software that caters to the needs of the
finance, sales, parts, inventory and administration components of running the
dealership.
DMS in Summary
DMS software typically includes support for all
aspects of running a dealership such as:
- Tracking vehicle inventory
- Tracking sales
- Finance and insurance calculations
- Menu selling systems
- Tracking customers (and customer follow up)
- Accounting
- Managing dealer website
- Calculating employee commissions
- Purchase order tracking
- Parts inventory
- Work order management
- Appointment scheduling
- Proper planning
- Follow-up
A typical DMS installation includes a central
server which stores all data, allowing multi-user access for as many as 50 or
more client computers. Some installations may include thin clients
(computer program which depends heavily on some other computer ) Other DMS
providers use a centrally-hosted, or software as a services/application service provider model.
A DMS usually offers interfaces with other
systems, especially manufacturer systems to enable automatic
processing of purchases, warranty claims, price lists and many other data.
The Dealer Management System (DMS) is designed to meet the
needs of a modern dealership and help Dealer & Company to work more
efficiently,It can provide better management information, and better support
for customer-facing activities in both sales and after-sales services.
The main components of DMS are shown here:
·
PID Management and Retailing.
·
Items/ Parts Management.
·
Service Management (Job Cards Creation).
·
Warranty Management.
·
Financial transaction between dealer and
company.
·
Management Reporting.
DMS is effectively a "lite" version of the ERP
systems which are used by automotive company and their dealers to manage their
operations.
Implementing IT systems can be tricky and expensive, yet a
well-designed and well-implemented DMS offers a significant return on
investment and can provide your business with a key competitive edge. Some of
the benefits of DMS are as follows:
Why Dealer Management System ?
·
Improved communication between different
branches and with company to provide better support to the customer.
·
It is having a extensive management reporting
for tracking daily activities of the dealers and company. Such as based on DO
Analysis report company/dealer may find out regularly appearing problems in
vehicle.
·
It is having the capacity to migrate all the
previous data and the user may start the live work from the day of
implementation of DMS.
·
It is completely web based solution so it does
not required at software to be installed on different branches and it is
accessible from any remote location.
·
A flexible design which will allow you to
reconfigure your DMS easily to meet changing business needs.
·
An open architecture which will allow new
modules to be introduced quickly and easily as the needs of the business
change.